Intelligent Conversations, Powered by Your Data

At oblong.media, we develop custom AI chatbots designed to seamlessly integrate with your business operations and elevate customer interactions. Choose the tier that fits your needs.

Tier 1

Oblong Core AI

"Basic, instant, information for your clients - no bullshit"

Perfect for businesses that need a reliable, no-nonsense information bot. Oblong Core AI focuses on 100% direct answers based very strictly on your data - without any conversational fluff.

  • High-precision data extraction
  • Instant responses
  • Direct answer format
  • The truth, and nothing but the truth
Tier 2

Oblong Engage AI

"Explanations evolving into dynamic, conversational experiences."

Take your customer interaction to the next level. Oblong Engage AI combines your business information with a sophisticated conversational style, making interactions feel natural and personalised.

  • Natural Language Understanding (NLU)
  • Context-aware conversations
  • Brand personality integration
  • Multi-turn dialogue support
Tier 3

Oblong Active AI

"Real-time intelligence for actionable insights."

The ultimate AI assistant. Oblong Active AI doesn't just talk; it acts. By securely connecting to your live data streams, it can check availability, verify stock levels, and guide users through complex workflows.

  • Live API & Database integration
  • Action-oriented task handling
  • Real-time status checking
  • Data served without risk to your systems

Security & Data Privacy

We take your data security seriously. Our AI architecture is built on "Privacy by Design" principles.

Full Reporting

All conversations are available to for you to check at your leisure. Also, instant emails can be sent to you, or alternatively, a summary every hour - you choose the hours

Overviewed from our side

Checks are made to ensure that the questions are being answered correctly, and this can mean tightening up of data where required

Secure Access

AI models only have access to a secure copy of your data, never the live production environment.

Your choice

You choose what questions will be answered, and what the response should be. We can update this information as often as required. Where there are questions that cannot be answered, the visitor is offered the option of a reply from a human, by email, phone, or WhatsApp

Read-Only Policy

Our chatbots are strictly read-only. They cannot amend, delete, or modify any user data.

Simple to activate

One line of code on your site, and the connection is made

Checked conversations

One line of code on your site, and the connection is made